It is sometimes hard to transfer documents and get them to appear correctly on this or any website. It may be easier to hit together the CONTROL and +/- buttons on your keyboard to get the correct viewing size to see the information contained here. Feel free to contact me if you still continue to have any additional problems viewing these pages. It is my intent to send you these files since you will be asked to keep a Trade Wins Network membership list with you on all sales calls. I hope this is not an inconvenience for you, quite the opposite! I hope you can use it to give someone a referral! Better yet, I hope someone uses it to give you a lead.